NCHUA Quick Guide

Sign in, then pick (or create) a Department from the sidebar — that's your team's home base for chat, calls, tasks and tickets.

Long titles anywhere in the app — a task, a ticket, a sprint — can be cut off with "…". Hover your mouse over one to read it in full.

A department bundles a group chat (with channels), huddle calls, shared docs and boards, and its own task board. Create one from Departments in the sidebar and invite teammates by email.

• Each department's channels show a small colored dot in your main Chat list, so you can tell departments apart at a glance.

File one from Tickets: a title, a description, and optionally which department it concerns. Owners and admins are notified and can assign it.

• Status moves Open → In progress → Resolved → Closed — only an owner/admin can close one.
• Comment to discuss it; type @ and a teammate's name to notify them by email.
• Attach a file to any comment.

Once a ticket's been reviewed (in standup, say) and the work needs tracking, open it and click Convert to task, choosing the department that will do the work. The ticket's own assignee carries over automatically if they belong to that department.

Inside a department, open Tasks to create one: a title, an assignee, a due date (and an optional start date), and a milestone if it belongs to one.

Open a task to add a description, comments — reply to any comment, @mention a teammate — and file attachments. Break it into Subtasks: smaller checklist items with their own assignee and dates. Drag a subtask to reorder it in the list.

The Board tab shows every task as a card in its status column — To do, In progress, Review, Done. Drag a card to another column to change its status.

What's a sprint? A short, fixed work cycle — commonly two weeks — your team commits to together. The backlog is everything not yet pulled into one.

Open the Backlog tab to create a sprint, start it (this automatically completes any sprint already running), and move tasks into it. Completing a sprint sends anything unfinished back to the backlog.

The Timeline tab lays tasks out on a calendar by their start and due dates, so you can see what's running when — and what's overdue.

Reports lists every task and milestone completed in a week, month or quarter. Pick the period, page back and forward through past ones, and print the result.

Company in the sidebar shows the Board, Backlog, Timeline and Reports across every department you belong to — or, if you're an owner/admin, every department in the organization. Same views, just combined, each card labeled by its department.

In Settings → Appearance, pick a theme — Default, Dark, Midnight, Slate or Forest. It applies instantly and follows you to any device you sign into.